Support Center

We're here to help. Find answers to your questions or reach out to our support team.

Email Support

Get help via email. We typically respond within 24 hours.

FAQ & Documentation

Browse our comprehensive guides and frequently asked questions.

Self-Service
Response Time

We aim to respond to all support requests within 24 business hours.

24-Hour SLA

Direct Email Support

For any questions or issues, please email us at:

[email protected]

We typically respond within 24 business hours.

Frequently Asked Questions

Find answers to common questions about Vid2content.

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How do I convert a YouTube video to an article?
Getting Started

Simply paste the YouTube video URL into the converter on the home page, select your preferred output type (Article, Mindmap, Action Plan, Guide, or Summary), and click Convert. The AI will extract the transcript and generate your content in seconds.

What's the difference between Free and Pro plans?
Subscription

The Free plan allows 5 conversions per month. The Pro plan offers unlimited conversions, auto-image insertion, chapter-based screenshots, and direct publishing to blog platforms.

Can I publish directly to my blog?
Publishing

Yes! Pro members can publish directly to WordPress, Medium, Google Blogger, and Webflow. Configure your blog credentials in the Settings page.

What languages are supported?
Getting Started

Vid2content supports multiple languages including English, Korean, Spanish, French, German, and more. Select your preferred language before converting.

How do I upgrade to Pro?
Subscription

Visit the Pricing page and click 'Subscribe to Pro'. You can choose between monthly ($19/month) or yearly ($190/year) billing. Your subscription will be activated immediately after payment.

Can I cancel my subscription anytime?
Subscription

Yes, you can cancel your Pro subscription anytime from your Dashboard. Your Pro features will remain active until the end of your billing cycle.

Is my data secure?
Technical

We take security seriously. All data is encrypted in transit and at rest. We never store your YouTube videos or share your content with third parties.

Do you offer API access?
Technical

Yes, we offer API access for enterprise customers. Contact our support team at [email protected] for API pricing and documentation.

Still need help?

Our support team is ready to assist you. Send us an email and we'll get back to you shortly.